The 2021 CRLA Election voting period opens Monday, February 22, 2021 and closes on Sunday, March 7, 2021 at 11:59pm EST. All current CRLA members will receive an electronic ballot via email on February 22. Please review the following information before voting.


Candidates for President-Elect


 Dorothy Kemp

Present Affiliation & Education: Dorothy Kemp currently serves as the Director of Educational Support Services (ESS) at the Louisiana State University Academic Center for Student-Athletes. She is a Ph.D. Candidate in the LSU School of Leadership and Human Resource Development and previously earned her MBA and B.S. in Business Administration from LSU.

Experience: Ms. Kemp has served in several capacities at LSU. First as Tutorial Coordinator, she managed between 80-100 tutors and oversaw CRLA ITTPC Training and Recertification. She concurrently worked as a Learning Specialists where she worked one-on-one with students with varied learning challenges. In her current role as Director of ESS, she has oversight of the Learning Specialist Program, Tutorial Program, Reading Program, and Math Program.

CRLA Activities: Ms. Kemp is the Co-Founder and Co-Chair of the Student Athlete Special Interest Group (SIG) and currently serves as a CRLA Proposal Reviewer. Seeing a need to provide specialized professional development experiences within CRLA for Student-Athlete Support Services professionals and researchers, Ms. Kemp co-founded and co-chaired the Student-Athlete Special Interest Group. The CRLA SIG provided members opportunities to attend and host webinars which highlighted best practices in learning support, remediation, and administration specifically catered for those who service student-athlete populations. Because of efforts to promote the Student Athlete SIG in other professional organizations, CRLA Conference attendance and presentations among Student-Athlete support service professionals has grown significantly.

Goal Statement: If elected, I hope to advance several initiatives focused around member experience and creative partnerships. While the pandemic has presented several challenges, it has brought us many cost-effective ways of meeting virtually. By utilizing these new communication channels, we can provide more value to current CRLA members by offering more formal and informal events from the organizational level as well as provide guidance and support for SRCs and SIGs to strengthen specialized learning and networking opportunities. To increase member commitment and engagement, I would work to develop initiatives to onboard new members. In addition to more engaged members this will create a broader and stronger pool for potential leadership. While CLADEA membership provides CRLA with opportunities to collaborate with other amazing organizations devoted to learning assistance and developmental education, partnerships with other student-center organizations, specifically those that target specialized student populations, can allow us to tap into an unexplored pool of potential members. In addition, I would like to explore additional opportunities to promote and advance research in the field.


 Jon Mladic

Present Affiliation & Education: Jon Mladic is currently the Dean of Library and Learning Services at Rasmussen College. He earned his undergraduate degree and teaching certification at Illinois Wesleyan University, and completed his Master’s degree at DePaul University.

Experience: Mr. Mladic began his professional career as a high school English teacher. He came to the field of learning assistance in 2008 at Rasmussen College as a Learning Center Coordinator. In this role, he managed work-study peer tutors, ran tutor trainings, facilitated workshops, worked with students on academic warning/probation, and taught Success Strategies and developmental English courses. As the Dean of Library and Learning Services, he now supervises 6 full-time Learning Services Coordinators. Their academic support includes a CRLA-certified Peer Tutor training program and a CRLA-certified Peer Mentor (soon to be Peer Educator) training program.

CRLA Activities: CRLA has been critical to Mr. Mladic’s professional development throughout his career. Learning the ITTPC standards and aligning our institution’s peer tutor training accordingly helped him grow professionally. Joining CRLA’s Learning Assistance Center Management Special Interest Group (SIG) helped him feel connected to professional peers and provided the opportunity to present pre-conference institutes at the annual conference alongside fellow SIG members. This eventually led to the opportunity to serve as the leader for this SIG. Mr. Mladic currently serves as CRLA’s Professional Development Director. This role involves advocating for SRCs and SIGs (presenting their funding requests to the board, for example), helping run the Professional Mentoring Program, helping establish a new SRC in Japan, and launching CRLA’s first webinars.

Goal Statement: If I am fortunate enough to be elected to this position, my goals would focus on collaboration and community. I would: (1) Seek to leverage technology to enhance professional development opportunities; specifically, ways to virtually engage those who cannot attend the annual conference in person and expanding virtual offerings throughout the year. (2) Explore opportunities to partner with additional organizations on mutual goals. Many of us have successful partnerships at our institutions (with Librarians and Advisors, for example). Partnering with the organizations that represent them (such as ALA and NACADA) may offer new opportunities. (3) Define leadership advancement tracks within CRLA so that members have clear paths to become further involved. Inclusive leadership principles would be explicitly part of this effort to intentionally develop leaders. Available leadership opportunities would be transparently communicated alongside opportunities to comfortably ask questions and learn more about what the roles involve.

Candidates for Secretary


 Laura Everett

Present Affiliation & Education: Laura Everett currently serves two roles at the University of Texas at San Antonio: Interim Assistant Director for Supplemental Instruction at the Tomàs Rivera Center and Program Coordinator in the Math Matters Student Success Center. She holds a Master of Arts from the University of Arizona and a Bachelor of Arts from the University of Texas at Austin.

Experience: Ms. Everett’s career has centered on peer educators in learning assistance. In her current dual role, Ms. Everett is building connections between the student support provided by the Math Matters program (drop-in and appointment-based tutoring, group sessions, and student outreach for students enrolled in supported courses) while supporting the continued success of Supplemental Instruction through the Tomàs Rivera Center. Before relocating to Texas, Ms. Everett was Tutoring Services Coordinator at THINK TANK at the University of Arizona. In this role she oversaw the recruitment, training, supervision and evaluation of math and business tutors, budget management, maintaining ITTPC certification and guiding the general direction of the tutoring program.

CRLA Activities: Ms. Everett is an enthusiastic CRLA member. Over twelve years of membership in CRLA, she has served the organization with increasing levels of responsibility. She served as the Special Interest Group (SIG) leader for Learning Assistance Center Management from 2012-2015. During this time, the Learning Assistance Center Management SIG provided morning pre-conference sessions designed to 1) support practitioners new to the field and 2) provide professional presentation experience to SIG members. In 2014, Ms. Everett stepped into the newly-formed SIG Coordinator role and served 2 consecutive terms. As SIG Coordinator, Ms. Everett supported SIG Leaders in their communication with their respective SIG Members, promoted SIGs at the national conference, and supported the recruitment and training of conference reviewers. She further trained and supported SIG Leaders in their role of assessing reviewer feedback for each proposal and recommending proposals to the Conference Chair. In 2017 this effort was formally recognized when Ms. Everett was awarded the Karen G. Smith Special Recognition Award.

Goal Statement: As Secretary, I will continue to maintain transparent, accessible records that are made available to the membership. I will ensure that my duties are conducted promptly at the end of Board meetings and in advance of the Annual Conference so that the business of the organization will move forward smoothly. While fulfilling the role of Secretary by taking and publishing Board minutes, scheduling meetings, and maintaining correct contact information, I will strive to increase the visibility and accessibility of organizational updates, announcements, calendar events and bylaws to the CRLA membership. Moreover, I will leverage the lessons learned from the past year of remote work and remote education to implement updates to the methods and applications CRLA members can use to access information and communicate with each other. I hope to work with the Professional Development Director and the Coordinators of SIGs and States, Regions and Chapters (S/R/Cs) to explore establishing an infrastructure supported at the organizational level for SIG and S/R/C Coordinators and Leaders to communicate, collaborate, and share information with SIG and S/R/C members. I will serve CRLA with the same enthusiasm I have brought to the organization since the beginning of my membership.


 Jose Paez-Figueroa

Present Affiliation & Education: Jose Paez-Figueroa is currently the Director of Academic Learning Centers, Union County College. He holds an M.S. in Science of Management from Thomas Edison State University, New Jersey and a B.A. in Business Administration from Universidad del Norte, Barranquilla, Colombia.


  • Director, Learning Centers, Union County College, 2019 – present
  • Assistant Director, Learning Centers, Union County College, 2013 – 2019
  • Advisor, Student Government Association, 2014 - present
  • Adjunct Faculty, Math and Business Departments, 2013 - 2015
  • Educational Support Coordinator, Union County College, 2001 – 2013
  • Multimedia Consultant, Union County College, 1998 - 2001

CRLA Activities: 

  • 2020 – present: Secretary, CRLA Board of Directors
  • 2018 – present: CRLA Program Reviewer
  • 2018 Outstanding Tutor Award Committee Member
  • 2017-2018 PA/NJ CRLA, Past President
  • 2016-2017 PA/NJ CRLA, President
  • 2015-2016 PA/NJ CRLA, President-Elect
  • 2014-2015 PA/NJ CRLA, Membership Coordinator

Goal Statement: For years, I have been an active member of the PA/NJ CRLA Chapter and have mentored incoming Presidents and board members. Also, I have contributed to the region's Spring Conference by serving on various committees. Currently, I am serving as the Interim Secretary of the CRLA Board of Directors, which has allowed me to learn all the aspects related to the position I am pursuing. My interest in running for Secretary stems from my commitment to the organization and its mission. I hope to keep improving existing processes and procedures and maintain accurate records while contributing to the success of CRLA and its board members.